A real problem to solve
Motorola Solutions partnered with my school's Multidisciplinary Prototyping class and gave us a specific challenge: How can we build trust between communities and first responders? Motorola Solutions develops communication systems and equipment for first responders: police, fire, and emergency medics. They were open any ideas that might improve relationships.
PULSE, a communication concept
How do you explain a new experience? Our new data sharing loop was hard to understand unless you saw it in action. To present our work to Motorola we acted out scenes of a common Chicago issue– package theft and how out idea would work with it. We also made a system map and demonstrated the digital prototypes we built for Motorola's UX team and staff.
This project touched on a number of areas that need more research. We received good feedback from data scientists and other experts working in the field and my group is greatly concerned with giving agency and protections for the people that would use a system like this. Although our class project is over, my team continues to research ethical data sharing systems and communication.